VoiceDesk AI
VoiceDesk AI gives your business a professional AI receptionist that answers calls, captures customer information, handles common questions, takes messages and routes important calls — even when your team is busy or unavailable.
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Caller
Sarah Mitchell
(555) 482-9103
What the caller needs
Emergency AC repair
Unit stopped cooling · Checking service-area coverage
Call history
TodayWhether a customer needs emergency service, wants to schedule an appointment, has a property question or simply needs to reach your team, VoiceDesk helps make sure the call gets answered.
The problem
Prospects call the next business when nobody answers.
Your team loses focus every time the phone rings.
Customers don't always call during business hours.
Hours, services, availability and routine requests consume staff time.
VoiceDesk AI handles the front line so your team can focus on the work that needs a human.
How it works
Configure your business name, services, hours, FAQs, and call-handling preferences.
Set your greeting, business knowledge, transfer rules, and message-taking preferences.
Configure your VoiceDesk number or call-routing setup.
After controlled testing, VoiceDesk answers callers according to your business configuration and makes the interaction available in your dashboard.
Before go-live
VoiceDesk is configured with your business information and call rules first. You can review the setup and complete controlled test calls, then adjust the configuration before activating the production call path.
What happens on a real call?
The call reaches the VoiceDesk path you configured.
The receptionist uses your business knowledge and call-handling rules to understand why the caller is reaching out.
VoiceDesk answers questions, captures the details you need, takes a message, or follows your transfer rules where configured.
The call history and available interaction details help your team follow up in VoiceDesk.
Features
Stay available even outside normal business hours.
Callers interact conversationally rather than navigating a rigid phone tree.
VoiceDesk answers routine questions using information configured for your business.
Capture caller names, phone numbers, and reasons for calling.
Route important calls to your team according to your configured rules.
Give callers the right response based on when your business is open or closed.
Review previous calls and customer interactions from the dashboard.
See what happened without replaying every conversation.
Allow members of your team to work inside the VoiceDesk dashboard where supported by their plan.
Industries
HVAC
Example calls VoiceDesk handles
Property Management
Example calls VoiceDesk handles
Hear it yourself
Book a live demonstration and experience how VoiceDesk handles a real business conversation.
A public demo line is coming soon.
Pricing
For smaller businesses getting started with AI call handling.
Recommended for growing businesses that need more capacity and flexibility.
For established businesses with higher call volume and more advanced operational needs.
Trust
Access to the VoiceDesk dashboard is authenticated and role controlled.
Customer configurations and data are separated by business.
Businesses determine how their AI receptionist behaves.
Call history and system information are available through the customer dashboard.
Customer stories
VoiceDesk is beginning its first customer deployments. We'll share real customer experiences here as businesses begin using the platform.
See how VoiceDesk AI can become the first point of contact for your business.